Whatamonga Home Stay Limited
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Directory of Services.

A copy of this directory or compendium will be available in each unit and room, and maybe updated at any time by your hosts.If in doubt please ask your hosts.If you require further information please forward us an information request.

Off Street Parking.

Parking next to both individual units and self contained rooms is available for one car per room. Additional vehicles can be accommodated but some repositioning may be required at times. A full turning circle is available.

Library.

The home stay office has a library of titles available for exchange, borrowing for return prior to departure, and purchase if uncompleted at the time of departure.

Barbecue.

A gas fired barbecue is available on a private deck area at the end of the house for hosted evening meals or for guest use by arrangement with your hosts.Please note fire restrictions at certain times of the year prohibit open fire barbecues or the like in the sounds.

Baggage Storage.

Each unit and room has at least one sometimes two case stands for luggage. Wardrobes are in each room. The main house has a store behind the home stay office where some luggage with prior arrangement can be left during a stay or to be retrieved on return.Excellent courier services are available in New Zealand to return items home or for on forwarding to your next destination.

Check out time.

Check out time is by 10.00am on the date of departure. Although later check outs can be accommodated by prior arrangement with your hosts.

Room Servicing.

The units and the rooms are serviced daily between 10.00am and 2.00pm with a complete service for a vacated room and partial for continuing guests. It is anticipated that where possible guests program their activities for this time, or leave their unit and or room in a condition suitable for servicing by your hosts and staff. Extra towels, pillows, blankets, etc, can always be obtained from your hosts.Your assistance in notifying your hosts of any maintenance items is always appreciated. Towels left on the floor of the bathroom rather than the heated towel rail will be replaced. The home stay uses environmentally friendly cleaning products and provides complimentary soaps/shampoo/conditioner and other usual toiletries.See Environmental Responsiveness section below.

Catering.

Part of the unique experience of a home stay is the interaction with your hosts, in addition to some activities, the avenue for this is meal times, particularly dinner and possibly breakfast. The units have their own dinning tables and seating for 4, bar fridge's and microwaves, but no cooking facilities. Cooking in the rooms or the units is not allowed. Your hosts can arrange to have meals delivered to your room for enjoyment on the decks and this is particularly popular for continental breakfasts.Cooked breakfasts are provided in the main house or to the units by prior arrangement. Lunches are generally the guests own care but with prior notice packed lunches or catered lunches can be provided by your hosts. There will be an additional charge for any catering excluding continental breakfast which is included in the tariff. Dinners are generally enjoyed either with your hosts or possibly at a restaurant in Picton. See menus for host provided meal details.

Credit Cards.

Final accounts may be paid by cash in New Zealand dollars, Visa or MasterCard. Regrettably it is not possible for a small business to accept all types of credit cards and with special arrangements payments can be made by travelers cheque or local cheque with suitable identification.

Laundry Facilities.

The laundry complete with washing machine, drier, ironing board, iron and tub facilities is available behind the home stay office by arrangement with your hosts. Guests may undertake their own laundry or your hosts can help. Your hosts do not provide laundry services. Dry cleaning is available in Picton.

Heating.

Heating for the units and the rooms in the winter being the only time it is generally required is by way of electric oil filled column heaters which have thermostat and timer controls. Your hosts will have set these to their expectations of what will make the environmental suitable for guests. If you require assistance please contact your hosts. Given the large sliding doors and outside living available in the units and rooms air conditioning is not appropriate or required as the proximity to the sea moderates the temperature extremes which in New Zealand are mild in comparison with other parts of the world. ( Typical extremes would be in the winter a low of 7 degrees centigrade to a peak of 26 at mid day or thereabouts in summer).

Maps & Tourist Information.

Your hosts will have available a number of maps, brochures, etc, on activities and things to do in the vicinity, wider Marlborough province and New Zealand generally. Your hosts can provide recommendations based on their many years of living in the area and book activities for you by arrangement.

Mail.

Mail can be posted in Waikawa Bay. Stamps can be purchased from your hosts.

Medical Services.

The home stay carries a fully stocked medical first aid kit and other medical supplies. Chemist supplies and Doctors are available in Picton and are on call. Please contact your hosts in need. It is recommended a good supply of sun screen is carried in the summer months (October to May) along with suitable hats and glasses. You may also wish to purchase some insect repellent for the odd local pesky sandfly, which typically frequent dusk periods. Your hosts have lamps which can be light to keep these pesky natives at bay.

Morning & Evening Papers.

Papers can be purchased in  Picton. If you would like copies please indicate so on arrival as they need to be picked up from Picton. The papers may sometimes be lagged by a day due to delays in collection.

Telephones.

Please note neither the units or the rooms have their own telephones. Cellphone reception is not always perfect for 025 connections but 021 is typically very good. Telephone use can be arranged with your hosts.

Television.

Please note their are no televisions in the units or the rooms. There is in the main house with sky sport also available. Viewing can be arranged with your hosts.

Security.

Please co-ordinate with your hosts to have any valuables stored securely in the home stay safe in the office on arrival. Guest keys to your individual unit and or room are available to give guests the freedom to come and go as they please during their stay with their own entrances.

Tea & Coffee Facilities.

Each unit and or room has tea and coffee making facilities which are restocked on servicing the room. Herbal teas are available and the coffee is plunger coffee with instant as an alternate choice. Please note plunger coffee is in the fridge and milk will be replaced daily or more can be obtained from you hosts.Wine glasses and some plates and cutlery are also available in the units.

Radio Alarm clocks.

Each unit and or room has its own radio alarm clock which is available to listen to music or set as an alarm. Please see your hosts for instructions on how to set if having difficulty.

Email & Faxes.

The home stay office has the capability to send faxes and or email on behalf of guests. Access to the web is also available.

Water Conservation.

All water used at the home stay comes from filtered rain water captured on site. The amount of supply is 4 times that usually required for the number of people at the home stay but during the summer your assistance in conserving water is appreciated. Particularly, with respect to the washing of towels, bathrobes and other discretionary items.

Environmental Responsiveness

The home stay uses an on site septic tank for the processing of all waste water and as such uses natural based products in preference to chemically based cleaners etc to avoid the release and aggregation of hard to break down residues in the environment. Guests assistance in assisting with this would be appreciated. Catalogues on the environmentally friendly products used at the home stay are available from your hosts.

Please note there may or will be charges for any of the above services depending on the extent of the service required. Please clarify with your hosts at the time of requesting the service as to the cost to avoid surprises on your final account.

To make a reservation see bookings or return to the home page.Any information request.